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MORE THAN WATER. WE’RE
COMMUNITY.

Delivering safe water and reclaiming wastewater for a sustainable future

Main Switchboard:

770-787-1375

After Hours Emergency:

Water: 770-385-3939
Sewer: 678-776-1295 (not for water calls)

Helpful Resources

Understanding Your Bill

View a sample bill to gain a better understanding of your monthly billing statement.

Homeowners Guide

Learn more about grease-related problems, locating your meter box, determining water usage, backflow prevention and more!

Help Center

Do you need help locating and/or reading your meter? Are you looking for helpful resources? If so, please visit our Help Center.

Service

Here at NCWSA, we provide both residential and commercial service.

Residential Water Service

  • Purpose: Intended for businesses, institutions, and facilities where water use is higher and more varied—restaurants, offices, factories, schools, etc.
  • Billing Structure: Rates may differ from residential, often higher due to increased demand and infrastructure needs. Some utilities use tiered pricing or separate sewer charges.
  • Connection Size: Larger meters (1″ and above) to handle higher flow rates.
  • Regulations: May require backflow prevention devices, special permits, and compliance with health or environmental standards.

Commercial Water Service

  • Purpose: Intended for businesses, institutions, and facilities where water use is higher and more varied—restaurants, offices, factories, schools, etc.
  • Billing Structure: Rates may differ from residential, often higher due to increased demand and infrastructure needs. Some utilities use tiered pricing or separate sewer charges.
  • Connection Size: Larger meters (1″ and above) to handle higher flow rates.
  • Regulations: May require backflow prevention devices, special permits, and compliance with health or environmental standards.

Engineering Department

NCWSA’s engineering team is here to support contractors, builders, and property owners with expert guidance on permits and more—whether your project is routine or unique.

All About Water

Education & Conservation

At NCWSA, we believe that protecting our water resources starts with knowledge and action. That’s why we actively engage with schools, community groups, and local organizations to share the importance of clean water and responsible usage. Our outreach programs include classroom visits, interactive demonstrations, and community workshops designed to inspire smart water habits.

Why Education Matters

Water is essential for life, yet it’s a limited resource. By teaching future generations and community members how water systems work—and why conservation is critical—we help ensure a sustainable supply for everyone.

All About NCWSA

At Newton County Water & Sewage Authority, we’re more than just pipes and pumps—we’re your neighbors, friends, and a part of your everyday life. From preserving our shared resources to delivering dependable service you can count on, we’re thankful to serve you every day. To us, it’s not just water. It’s peace of mind, trust, and most importantly, home.

Latest News

We love getting involved in our community. Check out the following posts to see what we’ve been up to lately!